2025 NMA Membership Policies

General Membership

  • Autopay and prepaid memberships allow 2 classes/open gym per day (attended or waitlisted) on operational days.

  • For membership changes, email: nguyenmartialarts@gmail.com.

Waitlist & Cancellations

  • Treat waitlisted classes as confirmed. Be prepared to attend on short notice.

  • Remove yourself from the waitlist if you cannot attend, using the Zen Planner App.

  • Check in 15 minutes early; if you’re not checked in 5 minutes before class, your spot may go to a waitlisted member.

Cancellations & Holds

  • Provide 30 days’ written notice to cancel your membership.

  • Buyout option available for 50% of the remaining term dues.

  • Memberships auto-renew month-to-month unless written notice is given.

  • Prepaid memberships may be held with a valid medical note.

  • Memberships can be frozen for 2 weeks to 3 months for a $10 + tax fee per request.

Refunds

  • No refunds, transfers, or extensions for contracts or prepaid memberships.

Our Mission

“We provide affordable and flexible training options while fostering a positive, empowering community. We aim to achieve excellence in all areas: as people and as practitioners.”

For any questions or concerns regarding policies and scheduling, please reach out directly to nguyenmartialarts@gmail.com or 604 440 9246.


Thank you for your continued trust and unwavering loyalty to NMA - Nguyen Martial Arts.